Results for

Thanks for adding:

Proceed to Checkout

Continue browsing

X

Step by Step Continuous Improvement Coaching

Are you a Step by Step Assessor who is seeking to strengthen their assessment practice? Or require ongoing external review of complex foster care, relative and kinship or guardianship assessments?  This continuous improvement coaching includes 3 comprehensive assessment reviews, each with written feedback and a 45 minute coaching session over a 12 month period.   On enrolment, you will complete an initial consultation and develop a coaching plan.    This coaching is suitable for... [More]
$1,200 Limited GST free
Step by Step Continuous Improvement Coaching

<p>Are you a Step by Step Assessor who is seeking to strengthen their assessment practice? Or require ongoing external review of complex foster care, relative and kinship or guardianship assessments? 

...
Self paced

2026-02-23 2026-02-23
Video Conferencing

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)
Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete
2026-02-23 2026-02-23
Self paced assessment

Gambling Harm Minimisation

Are you working with clients who are experiencing negative impacts from gambling? This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on Gambling Harm Minimisation, which will provide you with strategies for working with these clients. The workshop is targeted at social workers, counsellors and other community sector workers. This course is accredited by the Association of Community Workers Australia as 3.5 CPD hours. Learning... [More]
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...

If there isn't a class to suit you, please the waiting list.

Complex Trauma and Mental Health

The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or determine one’s life and experience of Self. Understanding the impacts of complex trauma and the relationship with adult mental health symptoms is a key step in transforming this legacy. Understanding the impact of complex trauma on the brain (neurological structures and functions), psychology... [More]
$700 Limited GST free
Complex Trauma and Mental Health

<p>The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or

...
$700 Limited GST free
Complex Trauma and Mental Health

<p>The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or

...

If there isn't a class to suit you, please the waiting list.

Managing Aggressive and Violent Behaviour: 1 day

This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,... [More]
$380 Limited GST free
Managing Aggressive and Violent Behaviour: 1 day

<p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma

...
$380 Limited GST free
Managing Aggressive and Violent Behaviour: 1 day

<p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma

...

If there isn't a class to suit you, please the waiting list.

Unpacking the Complexity of Hoarding and Squalor

Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by... [More]
$700 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...
$720 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...
$700 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...

If there isn't a class to suit you, please the waiting list.

Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]
$700 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...
$720 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...
$700 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...

If there isn't a class to suit you, please the waiting list.

Equipping You as Leader Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Develop advanced personal effectiveness skills, including self-awareness and emotional intelligence, to strategically manage and drive the personal, professional, and performance development of yourself and your team. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage personal and professional development (BSBPEF501)
Equipping You as Leader Skill Set

<p><strong>Are you ready to elevate your capacity to serve, lead, and connect?</strong> In the demanding, relational world of Human Services, <strong>Emotional Intelligence (EQ)</strong> is the

...

If there isn't a class to suit you, please the waiting list.

New Managers and Coordinators

As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and... [More]
$700 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...
$700 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...

If there isn't a class to suit you, please the waiting list.

Shared Lives Training Skills

Develop skills and confidence in conducting effective Shared Lives 2024 carer training. This three day course is designed for those who haven’t previously delivered carer training. Participants will become familiar with the content of the current Shared Lives 2024 training package for general foster carers and the package for relative and kinship carers. They will also have the opportunity to put newly learnt training skills and nerve-management skills into practice. Completion of... [More]
$1,480 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives 2024 carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training.

...
$1,480 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives 2024 carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training.

...
$1,480 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives 2024 carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training.

...
$1,480 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives 2024 carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training.

...

If there isn't a class to suit you, please the waiting list.