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Diploma of Leadership and Management BSB50420

The Diploma of Leadership and Management is a nationally recognised qualification. This Learning Module Pathway is designed for new and aspiring leaders and managers in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management BSB50420

<p>BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Learning Module Pathway</strong> is designed for new and aspiring leaders and managers in the

...
Self paced

720 maximum days to complete
2025-12-15 2025-12-15
Self paced assessment

Manage People Performance (Assessment Only)

BSBLDR522 Manage people performance. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage people performance. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended for existing team leaders and managers that supervise staff. Please register for this course only if you have completed the CCWT Manage people performance workshop.  As the course... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$160 Limited GST free
Manage People Performance (Assessment Only)

<p><strong>BSBLDR522 Manage people performance.</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage

...
Self paced

2025-12-15 2025-12-15
Self paced assessment

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)
Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete
2025-12-15 2025-12-15
Self paced assessment

Manage People Performance

Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This... [More]
$700 Limited GST free
Manage People Performance

<p>Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues?

...

If there isn't a class to suit you, please the waiting list.

Ensuring a Safe Workplace: From Policy to People Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Gain expertise in meeting legal obligations by establishing compliant WHS procedures and leading a culture of care through effective workplace debriefing and support. Learn to protect your team from both physical and psychological risk to maintain service continuity and staff retention. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)
Ensuring a Safe Workplace: From Policy to People Skill Set

<p>In the Human Services sector, <strong>safety and risk management</strong> are paramount to client trust, staff wellbeing, and legislative compliance. This essential two-day workshop equips leaders

...

If there isn't a class to suit you, please the waiting list.

Leading High-Performing Teams Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the skills to build a resilient, client-focused team culture, while strategically managing staff development, providing feedback, and effectively addressing performance issues. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
Leading High-Performing Teams Skill Set

<p><strong>Are you ready to move your team from good to great?</strong> This interactive two-day workshop is designed exclusively for Human Services leaders who want to master the art of building,

...

If there isn't a class to suit you, please the waiting list.

Building Resilience, Wellbeing & Vicarious Trauma for Staff

The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited. This course will offer frontline workers, management and organisation a framework for addressing this issue and enhance workplace wellbeing. This workshop: a. Looks at vicarious trauma, its signs and symptoms, and reviews what research is saying to address its effects. b. Will offer a... [More]

This course has no current classes. Please the waiting list.

The 5 Conversations That Drive Performance

The 5 Conversations That Drive Performance Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating accountability and building relationships? The 5 Conversations that Drive Performance is based on Gallup’s High-Performance Team Leader program and delivered by a Gallup Accredited Strength Coach.  It will provide you with a framework and understanding to have the conversations that matter for building... [More]

This course has no current classes. Please the waiting list.