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Management, Leadership and Governance

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Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.

Debriefing Skills (Assessment Only)

CHCMGT005 Facilitate workplace debriefing and support processes. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; CHCMGT005 Facilitate workplace debriefing and support processes. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the CCWT Debriefing Skills workshop.  Please note: This course... [More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42021.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
$160 Limited GST free
Debriefing Skills (Assessment Only)

<p><strong>CHCMGT005 Facilitate workplace debriefing and support processes.</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of

...
Self paced

2025-08-08 2025-08-08
Self paced assessment

Emotionally Intelligent Leadership (Assessment Only)

BSBPEF502 Develop and use emotional intelligence. 

Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBPEF502 Develop and use emotional intelligence.

This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the Emotionally Intelligent Leadership workshop. For further details, contact the team at ccwt@ccwt.edu.au 

Please note: This course is only available via credit card payment at the time of registration.

[More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
$160 Limited GST free
Emotionally Intelligent Leadership (Assessment Only)

<p>BSBPEF502 Develop and use emotional intelligence. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBPEF502 Develop and use

...
Self paced

2025-08-08 2025-08-08
Self paced assessment

Manage People Performance (Assessment Only)

BSBLDR522 Manage people performance. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage people performance. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended for existing team leaders and managers that supervise staff. Please register for this course only if you have completed the CCWT Manage people performance workshop.  Please note:... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$160 Limited GST free
Manage People Performance (Assessment Only)

<p><strong>BSBLDR522 Manage people performance.</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage

...
Self paced

2025-08-08 2025-08-08
Self paced assessment

If there isn't a class to suit you, please the waiting list.

Team Leadership (Assessment only)

BSBTWK502 Manage team effectiveness Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBTWK502 Manage team effectiveness. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the Manage Team Effectiveness workshop.  Please note: This course is only available via credit card payment at the time... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$160 Limited GST free
Team Leadership (Assessment only)

<p><strong>BSBTWK502 Manage team effectiveness</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBTWK502 Manage

...
Self paced

2025-08-08 2025-08-08
Self paced assessment

If there isn't a class to suit you, please the waiting list.

Diploma of Leadership and Management BSB50420

The Diploma of Leadership and Management is a nationally recognised qualification. This Learning Module Pathway is designed for new and aspiring leaders and managers in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management BSB50420

<p>BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Learning Module Pathway</strong> is designed for new and aspiring leaders and managers in the

...
Self paced

720 maximum days to complete
2025-08-08 2025-08-08
Self paced assessment

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)
Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete
2025-08-08 2025-08-08
Self paced assessment

Clinical Supervision: Models and Methods

Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles... [More]
$370 Limited GST free
Clinical Supervision: Models and Methods

<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and

...

If there isn't a class to suit you, please the waiting list.

Emotionally Intelligent Leadership

Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to... [More]
$370 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...

If there isn't a class to suit you, please the waiting list.

Facilitating Group Supervision

Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? Group supervision has the potential to develop a cohesive, team approach to service delivery. It can provide strong collegial support and foster the development of collective knowledge about specific practice challenges. Group supervision also has particular potential to generate fresh ideas about complex situations and to extend people’s perspectives.... [More]
$370 Limited GST free
Facilitating Group Supervision

<p>Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? </p><p>Group supervision has the potential to develop a cohesive, team

...

If there isn't a class to suit you, please the waiting list.