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Reviewing Carer Assessment Reports: Training for Managers and Panel Members

- Do you review carer assessment reports as a supervisor, team leader or manager? - Are you on a Carer Authorisation Panel? - Are you a Principal Officer (or have delegated responsibilities)? If so - this course is designed to support you to improve your knowledge, skills and confidence in reviewing carer assessment reports. On enrolment into this self-paced course - you will receive: A 50-minute training video. The video covers the foundation knowledge required to make assessment... [More]
$150 Limited GST free
Reviewing Carer Assessment Reports: Training for Managers and Panel Members

<p><strong>- Do you review carer assessment reports as a supervisor, team leader or manager?</strong></p>

<p><strong>- Are you on a Carer Authorisation Panel?</strong></p>

<p><strong>- Are you a

...
Self paced

2026-04-13 2026-04-13
Self paced assessment

Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

To be eligible to purchase this Relative and Kinship Carer Leaders Guide, you must have previously attended training on Shared Lives. This Leaders Guide includes detailed information on how to deliver Part One and Part Two of the training.  It is only available in hard copy. How to purchase this Leaders Guide and access all supporting documents, resources and templates: 1.        Enrol into this 'course' using a credit card (no additional training is required - you are just... [More]
$250 Limited GST free
Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

<p>To be eligible to purchase this <strong>Relative and Kinship Carer Leaders Guide,</strong> you must have previously attended training on Shared Lives.</p>

<p>This Leaders Guide includes detailed

...
Self paced

2026-04-13 2026-04-13

This leaders guide can only be purchased by assessors who have been trained to use the 2024 edition of Shared Lives.

If you need to complete the Familiarisation - use this link to enrol in the short self-paced online course: Shared Lives NSW 2024 Familiarisation.

If there isn't a class to suit you, please the waiting list.

Diploma of Leadership and Management BSB50420

The Diploma of Leadership and Management is a nationally recognised qualification. This Learning Module Pathway is designed for new and aspiring leaders and managers in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management BSB50420

<p>BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Learning Module Pathway</strong> is designed for new and aspiring leaders and managers in the

...
Self paced

720 maximum days to complete
2026-04-13 2026-04-13
Self paced assessment

Step by Step NSW 2023 Relative and Kinship Care Assessment Tool (Purchase)

To purchase the Step by Step NSW 2023 Relative and Kinship Carer Assessment Tool please 'Enrol' into this 'course'. Only credit card payments are possible. This database may not be up to date, so you MUST email your current postal address to info@stepbystep.org.au (if you do not email your address, we will not post the Manual to you). The Tool costs $200 and consists of: Manual For Assessors A detailed outline of the assessment activities undertaken with applicants. This tool is... [More]
$200 Limited GST free
Step by Step NSW 2023 Relative and Kinship Care Assessment Tool (Purchase)

<p>To purchase the <strong>Step by Step NSW 2023 Relative and Kinship Carer Assessment Tool</strong> please 'Enrol' into this 'course'.</p>

<p>Only credit card payments are possible.</p>

<p>This

...
Self paced

2026-04-13 2026-04-13
Venue TBA

If there isn't a class to suit you, please the waiting list.

Gambling Harm Minimisation

Are you working with clients who are experiencing negative impacts from gambling? This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on Gambling Harm Minimisation, which will provide you with strategies for working with these clients. The workshop is targeted at social workers, counsellors and other community sector workers. This course is accredited by the Association of Community Workers Australia as 3.5 CPD hours. Learning... [More]
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...

If there isn't a class to suit you, please the waiting list.

Family Group Conferencing Skill Set

This nationally recognised Skill Set is recommended for experienced human services practitioners who want to build their specialist skills in Family Group Conferencing facilitation. [More]
Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50325.
  • Plan and conduct group activities (CHCGRP002)
  • Work effectively in child protection to support children, young people and families (CHCPRT028)
Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...
Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...
Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...
Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...
Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...
Family Group Conferencing Skill Set

<p>Family Group Conferencing is a process that invites families to come together so that they, as a family, can develop solutions that will keep their family safe. It is increasingly being used in

...

If there isn't a class to suit you, please the waiting list.

Safe Home Visiting

Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe... [More]
$380 Limited GST free
Safe Home Visiting

<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home

...
$380 Limited GST free
Safe Home Visiting

<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home

...

If there isn't a class to suit you, please the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.

Clinical Supervision: Models and Methods

Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles... [More]
$380 Limited GST free
Clinical Supervision: Models and Methods

<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and

...
$380 Limited GST free
Clinical Supervision: Models and Methods

<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and

...
$380 Limited GST free
Clinical Supervision: Models and Methods

<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and

...

If there isn't a class to suit you, please the waiting list.

Mental Health First Aid

This Mental Health First Aid course will teach you how to provide initial support to other adults who may be experiencing a mental health problem or mental health crisis, using a practical, evidence based Action Plan. Many of our service users can add trauma, abuse or significant difficulties in life to the range of issues that may add to the likelihood of mental health concerns. We need to be able to recognize, support and respond in a way that supports people with mental health... [More]
$720 Limited GST free
Mental Health First Aid

<p>This Mental Health First Aid course will teach you how to provide initial support to other adults who may be experiencing a mental health problem or mental health crisis, using a practical,

...

If there isn't a class to suit you, please the waiting list.

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