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Step by Step NSW 2023 Relative and Kinship Care Assessment Tool (Purchase)

To purchase the Step by Step NSW 2023 Relative and Kinship Carer Assessment Tool please 'Enrol' into this 'course'. Then email your current postal address to info@stepbystep.org.au (if you do not email your address, we will not post the Manual to you). The Tool costs $200 and consists of: Manual For Assessors A detailed outline of the assessment activities undertaken with applicants. This tool is available only as a printed document. Forms and templates (Google Drive link) Forms... [More]
$200 Limited GST free
Step by Step NSW 2023 Relative and Kinship Care Assessment Tool (Purchase)

<p>To purchase the <strong>Step by Step NSW 2023 Relative and Kinship Carer Assessment Tool</strong> please 'Enrol' into this 'course'.</p>

<p>Then <strong>email your current postal address to</strong

...
Self paced

2026-06-07 2026-06-07
Venue TBA

If there isn't a class to suit you, please the waiting list.

Step by Step Assessment Consultation

Are you a Step by Step assessor and require support in completing an assessment? This consultation provides a one hour session to explore complex assessment issues and support high quality assessment practice. On enrolment you provide an overview of the assessment issues to be explored. A suitable time will be arranged to meet online to complete the assessment consultation.  The Assessment Consultation is suitable for all Step by Step assessors. This course must be paid for by... [More]
$300 Limited GST free
Step by Step Assessment Consultation

<p>Are you a Step by Step assessor and require support in completing an assessment?</p>

<p>This consultation provides a one hour session to explore complex assessment issues and support high quality

...
Self paced

2026-06-07 2026-06-07
Video Conferencing

Project Management

Learn strategies and skills to skillfully design, plan, manage or participate in a project from start to finish. Try out a range of project management tools to successfully implement and monitor the project. Learn the fundamentals of a project management framework. Specifically learn: What is different about managing or working in a project than other ongoing parts of your work Project management phases How to design and plan a project well from the beginning How to use project... [More]
$380 Limited GST free
Project Management

<p>Learn strategies and skills to skillfully design, plan, manage or participate in a project from start to finish. Try out a range of project management tools to successfully implement and monitor

...

If there isn't a class to suit you, please the waiting list.

Complex Case Management

Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed. This interactive workshop explores the skills, knowledge, attitudes and strategies needed to provide high quality case management support to people with complex needs. Learners will have opportunities to share and increase knowledge, and to practice and refine skills and strategies to... [More]
$720 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...
$700 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...
$700 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...
$700 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...

If there isn't a class to suit you, please the waiting list.

Managing Conflict and Difficult Conversations

Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must. This interactive... [More]
$380 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...
$380 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...

If there isn't a class to suit you, please the waiting list.

Gambling Harm Minimisation

Are you working with clients who are experiencing negative impacts from gambling? This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on Gambling Harm Minimisation, which will provide you with strategies for working with these clients. The workshop is targeted at social workers, counsellors and other community sector workers. This course is accredited by the Association of Community Workers Australia as 3.5 CPD hours. Learning... [More]
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...

If there isn't a class to suit you, please the waiting list.

Navigating Professional and Personal Boundaries in Community Services

Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands, professional boundaries can be blurred. Come and join us to explore physical, mental and emotional personal boundaries. You will also learn about people who don’t like hearing ‘no’ and try to manipulate you to say ‘yes’. When exploring boundaries in the workplace, you will look at clear... [More]
$380 Limited GST free
Navigating Professional and Personal Boundaries in Community Services

<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,

...
$380 Limited GST free
Navigating Professional and Personal Boundaries in Community Services

<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,

...

If there isn't a class to suit you, please the waiting list.

Motivational Interviewing: Helping People Change: 2 Day

Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that it is a collaborative, goal-oriented style of communication with particular attention to the language of change. It is designed to strengthen personal motivation for, and commitment to, a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of... [More]
$720 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...

If there isn't a class to suit you, please the waiting list.

Cultivating a Critical Thinking and Customer-Focused Mindset Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Master the strategies to develop critical and creative thinking in others, empowering them to analyse information, solve complex problems, and design robust systems for managing superior organisational customer service. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop critical thinking in others (BSBCRT511)
  • Manage organisational customer service (BSBOPS505)
Cultivating a Critical Thinking and Customer-Focused Mindset Skill Set

<p>In the complex, ever-evolving Human Services sector, leaders need more than management skills—they need the ability to <strong>think critically</strong> and <strong>drive services around client

...

If there isn't a class to suit you, please the waiting list.

Emotionally Intelligent Leadership

Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to... [More]
$380 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...
$380 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...

If there isn't a class to suit you, please the waiting list.

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