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Diploma of Leadership and Management BSB50420

The Diploma of Leadership and Management is a nationally recognised qualification. This Learning Module Pathway is designed for new and aspiring leaders and managers in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management BSB50420

<p>BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Learning Module Pathway</strong> is designed for new and aspiring leaders and managers in the

...
Self paced

720 maximum days to complete
2025-05-07 2025-05-07
Self paced assessment

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)
Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete
2025-05-07 2025-05-07
Self paced assessment

Everybody Hurts Sometimes – Anger Management Tools and Strategies for Young People

Develop the skills to recognise, understand and respond to anger in adolescents. This workshop looks at helping teenagers to manage anger, explores what constitutes anger, how it develops, and examines a range of practical strategies and techniques that can be used to help young people gain control of their anger. When a person believes he or she has been treated unfairly or is deliberately provoked, anger usually results. In terms of survival, anger can be looked at as choosing... [More]
$370 Limited GST free
Everybody Hurts Sometimes – Anger Management Tools and Strategies for Young People

<p>Develop the skills to recognise, understand and respond to anger in adolescents. This workshop looks at helping teenagers to manage anger, explores what constitutes anger, how it develops, and

...

If there isn't a class to suit you, please the waiting list.

Managing Conflict and Difficult Conversations

Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must. This interactive... [More]
$370 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...

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Motivational Interviewing: Helping People Change: 2 Day

Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that it is a collaborative, goal-oriented style of communication with particular attention to the language of change. It is designed to strengthen personal motivation for, and commitment to, a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of... [More]
$690 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$710 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$690 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$690 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...

If there isn't a class to suit you, please the waiting list.

Applying a Trauma Informed Approach

Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and... [More]
$370 Limited GST free
Applying a Trauma Informed Approach

<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems

...
$390 Limited GST free
Applying a Trauma Informed Approach

<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems

...

If there isn't a class to suit you, please the waiting list.

Navigating Professional and Personal Boundaries in Community Services

Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands, professional boundaries can be blurred. Come and join us to explore physical, mental and emotional personal boundaries. You will also learn about people who don’t like hearing ‘no’ and try to manipulate you to say ‘yes’. When exploring boundaries in the workplace, you will look at clear... [More]
$370 Limited GST free
Navigating Professional and Personal Boundaries in Community Services

<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,

...
$370 Limited GST free
Navigating Professional and Personal Boundaries in Community Services

<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,

...

If there isn't a class to suit you, please the waiting list.

Complex Trauma and Mental Health

The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or determine one’s life and experience of Self. Understanding the impacts of complex trauma and the relationship with adult mental health symptoms is a key step in transforming this legacy. Understanding the impact of complex trauma on the brain (neurological structures and functions), psychology... [More]
$690 Limited GST free
Complex Trauma and Mental Health

<p>The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or

...

If there isn't a class to suit you, please the waiting list.

Complex Case Management

The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and... [More]
$690 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$710 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$690 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$690 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...

If there isn't a class to suit you, please the waiting list.

Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]
$710 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...

If there isn't a class to suit you, please the waiting list.

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